Privacy Policy

1. Information We Collect

Customer Solutions ("we", "our", or "us") collects information to provide and improve our voice AI agent services.

• Account information (name, email, company details)
• Call data and transcripts for service functionality
• Usage analytics to improve our platform
• Customer contact information for call routing

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our voice AI services
• Process and analyze calls for insights
• Improve and personalize user experience
• Communicate important updates and changes
• Ensure security and prevent fraud

3. Data Storage and Security

We implement industry-standard security measures to protect your data. All call recordings and transcripts are encrypted at rest and in transit. We use secure cloud infrastructure with regular security audits and compliance certifications.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations (under strict confidentiality)
• Law enforcement when required by law
• Business partners with your explicit consent

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

6. Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: